QUIZ 2025 SALESFORCE AUTHORITATIVE DUMP SERVICE-CLOUD-CONSULTANT CHECK

Quiz 2025 Salesforce Authoritative Dump Service-Cloud-Consultant Check

Quiz 2025 Salesforce Authoritative Dump Service-Cloud-Consultant Check

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Salesforce Service-Cloud-Consultant certification exam comes with a set of prerequisites that must be met before taking the exam. Candidates must first obtain a Salesforce Administrator or Salesforce Advanced Administrator certification. They must also have experience working with Service Cloud, either as a consultant or as an in-house Salesforce administrator. Service-Cloud-Consultant Exam consists of 60 multiple-choice questions and must be completed within 120 minutes. The passing score for the exam is 68%.

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The PDF file of Service-Cloud-Consultant real exam questions is easy to use on laptops, tablets, and smartphones. We have added all the Salesforce Service-Cloud-Consultant questions, which have a chance to appear in the Salesforce Service-Cloud-Consultant real test. Our Salesforce Certified Service cloud consultant (Service-Cloud-Consultant) dumps PDF exam questions are beneficial to prepare for the test in less time.

Salesforce Certified Service cloud consultant Sample Questions (Q28-Q33):

NEW QUESTION # 28
Which feature should a consultant recommend to allow a tier 2 service representative to take over case processing from tier 1 and know how far tier l had progressed in troubleshooting?

  • A. Lightning Guided Engagement
  • B. Service Console Macros
  • C. Lighining Row Component
  • D. Path for Cases

Answer: A


NEW QUESTION # 29
Universal Containers has been testing an updated Service Console in a sandbox and is ready to move it to Production.
Which deployment solution should a consultant use?

  • A. Data Loader
  • B. Change Sets
  • C. Mass Transfer Records
  • D. Manual configuration

Answer: B


NEW QUESTION # 30
Ursa Major Solar sells industrial equipment and privide support through voice channels as well mobie technicians.
When incident occur, high-priority customer have a dedicented phone number to call. Technicians must then be rerouted from the next scheduled word location to the high-prioity customer site.
What is the recommended solution?

  • A. Workforce Engagement
  • B. Incident Management
  • C. Visual Remote Assistant
  • D. Field Service

Answer: D


NEW QUESTION # 31
Universal Containers wants customers to have the ability to log cases with structured data and route based on Urgency and Product Line.
How should a Consultant accomplish this?

  • A. Standard Web-to-Case with assignment rules
  • B. Lightning Email with web routing prioritization
  • C. Omni-Channel with prioritized queues
  • D. Standard Email-to-Case with assignment rules

Answer: D


NEW QUESTION # 32
A consultant needs to import 2,000 source articles for a Salesforce Knowledge implementation. The source articles are in HTML and contain several images. All of the articles are FAQs.
Before importing the articles into Knowledge, which step should a consultant perform? (Choose 3)

  • A. Set the publication status of the article tame to draft status
  • B. Set up a zip file that contains the CSV, HTML, and image files.
  • C. Set up the article actions and assign publishers to each action
  • D. Create the data categories and set up the data category values.
  • E. Create the custom fields for the slide type

Answer: B,C,D


NEW QUESTION # 33
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